Navigating Healthcare – Patient Safety and Personal Healthcare Management

Interviews Live From HIMSS 2019

This week I am talking to several guests live at HIMSS 2019

The Incrementalist Graphic HIMSS19 Part1

Rasu Shrestha, MD EVP & Chief Strategy Officer Atrium Health (@RasuShrestha), R. Hal Baker, MD SVP, CIO Wellspan, and Aneesh Chopra, President, CareJourney (@aneeshchopra)

Listen in to hear their thoughts on the latest innovations at HIMSS, what’s coming, the importance of shared values, bringing the humanity back to healthcare and the importance of bipartisan consensus on interoperability.


Listen live at 4:00 AM, 12:00 Noon or 8:00 PM ET, Monday through Friday for the next two weeks at HealthcareNOW Radio. After that, you can listen on demand (See podcast information below.) Join the conversation on Twitter at #TheIncrementalist.


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Listen along on HealthcareNowRadio or on SoundCloud

Interviews Live From HIMSS 2019 was originally published on Dr Nick – The Incrementalist

Has Kindness Gone?

Posted in behavior, Compassion, Empathy, Incremental, Inspiration, life, social media by drnic on February 25, 2019
Dalai Lama
No Better example of Kindness in Action

Where has the Kindness Gone

As someone remarked to me just recently

The kindness has gone

It can certainly feel that way sometimes and while my general position is to think like a proton – always positive it has been challenging over the last few months to maintain this position.

I posted this over the weekend: “You don’t have to attend every argument you are invited to”

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And around the same time, Linda Stotsky (@EMRAnswers) posted this: “In a world where you can be anything, be kind.” #SundayThoughts #SundayBrunch #SundayMorning

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Both received a fair amount of (mostly) positive endorsements which affirmed my view that there is a desire of many/most to be positive, but was followed by some posts from Casey Quinlan (@MightCasey) and Dave DeBronkart (@ePatientDave) highlighting this horrific expose on the people employed to do content moderation that reads like a horror movie (The Trauma Floor).

However it was the piece on NPR Radio: Anger Can Be Contagious – Here’s How To Stop The Spread by Alison Aubrey (@AubreyNPRFood) – which in some respects feels titled incorrectly because the ultimate point is that:

Kindness is transmissible

That reaffirmed my belief that the kindness is there is just not getting through.

I’ve lost count over the last few months of the repeated instances of individuals and groups jumping in, oftentimes absent facts excoriating the latest target and the inevitable mass of people who then jump in on both sides, certain of their position and argument. In some cases, the action or behavior was mean or unkind and the mob certainly made sure to let that individual know often succeeding in trashing someone’s personal and work life creating meme’s that live on forever. There are plenty of examples but I see little point in calling further attention to them, the individuals and groups but rather focus on how we can all perhaps contribute to a kinder world

Perspectives

Almost every time these instances occur I am reminded of an advert (Points of View) from the 1980’s for the Guardian newspaper, that thanks to the wonders of the internet time machine are available to view. At the time it hit a resonant note with me emphasizing the importance of perspective and the lens we all view life through – everyone’s lens is different and shaped by personal experiences, connections and emotions many of which are invisible to others

Incremental Steps to a Happier Kinder World

Taking a page form my daily meditation teaching and one of their guidance points as you start to feel overwhelmed or anxiety approaches they say

1) STOP

  • S is for Stop
  • T is for Take a breath
  • O is for observe, referring to observing whatever caused the stress or anxiety
  • P is for Proceed

 

2) Try to Put Yourself in Someone Else’s Shoes

And I’d add another step in the process – try and imagine yourself in the other person’s shoes. I always encourage taking a walk in someone else’s shoes in an attempt to get a sense of what might be driving their thoughts and ultimately their behavior. We are all imperfect (at least I know I am and there are plenty of opportunities for improvement and reflection and my life is replete with mistakes and things I regret in hindsight).

If you observe something or someone behaving badly – it might be hard to imagine yourself in their shoes and to explain the behavior or actions but if nothing else trying to do so will always inform you and any response you have.

3) Do Something Nice for Someone Else

Given that kindness is transmissible try being kind to people online and in person. A simple smile aside from helping lift your own mood helps lift others moods and in most cases, people respond by smiling back which lifts your mood further.

Take a leaf out of the “Pay it Forward” movie and find something to do for someone else – you might be surprised at how good it makes you feel

Anger leads to more anger. But a single act of kindness can help stop the spread.

 

https://static.medium.com/embed.jsView story at Medium.com

Has Kindness Gone? was originally published on Dr Nick – The Incrementalist

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Design Thinking for Healthcare and Medical School

The Incrementalist Graphic Clay Johnston

Design Thinking for Healthcare and Medical School

This week I am talking to Dr. Clay Johnston, MD, PhD (@ClayDellMed), Dean, Dell Medical School and Vice President for Medical Affairs, UT Austin. Dr. Johnston has been the inaugural dean of Dell Medical School and is working towards a vision to create a new model for academic medicine that accelerates innovation to improve health and reduce inefficiencies in health care.

Find out how they set their vision and as Dr. Johnston describes the importance of making this a worthy vision and the associated difficulty with achieving that goal and what that means to your incremental steps to getting there. You can hear about their new Design Institute lead by Stacey Chang, who came from the innovative design house IDEO to run the design institute. You incremental learning point from the Design Institute:

“Don’t Assume you know”

You can hear about the Dell Medical Schools unique recruitment methods that help them find the students who are well suited to the new age of medicine – hint its not your MCAT score, how they screen and then how they have changed up the medical curriculum to offer a whole new system to nurture innovation and new thinking in our future doctors so they are well equipped to work in our new world of DigitalHealth


Listen live at 4:00 AM, 12:00 Noon or 8:00 PM ET, Monday through Friday for the next two weeks at HealthcareNOW Radio. After that, you can listen on demand (See podcast information below.) Join the conversation on Twitter at #TheIncrementalist.


 

Listen along on HealthcareNowRadio or on SoundCloud

Design Thinking for Healthcare and Medical School was originally published on Dr Nick – The Incrementalist

HIMSS 2019 Mix Tape

Posted in Healthcare Technology by drnic on February 1, 2019
Music
HIMSS 2019 MixTape

I love music – it always manages to lift my spirits no matter the mood and right selection of songs can get people up and dance. I know, that was the main aim when I was a Disc Jockey (DJ).

So it is with anticipation I look forward to Colin Hung’s email each year asking for song recommendations for his annual MixTape – now in its fifth year. Every year its tough to make a single selection and it gives me an opportunity to think about tracks I’ve discovered or sometimes re-discovered in the past 12 months. You can see the full post and selections for 2019 here

For 2019

This years winner was:

I wanna Try – MOUNT & Nicolas Haelg

 

 

I wanna try something good
I wanna try for you
I wanna give, wanna give something good
For you to do

But I went through several others:

“Break Free” by Taryn Southern, which is entirely composed and produced with #AI, which for Healthcare this year seemed almost perfect:

I wish I could see
Beyond what I can see
…There’s more to who we are
There’s more than what we could be

And I certainly felt like I needed:

Give me Your Love – Club Electric

Give me your love, I need it
Give me your heart, I need it

For a dig into the past you can find the previous submissions and posts:

2018

Ordinary Love – U2

 

Probably like many people I feel like I’m in the Line of Fire [Junip]…”What you choose to believe in, Takes you as you fall, No one else around you, No one to understand you, No one to hear your calls”. In fact “This world at times will blind you, Still I know I’ll see you there” – Come a Little Closer [Cage the Elephant] but “I found my nirvana in a friend of mine” with the edgy “H” [Lawrence Rothman]. But ultimately “the world I love, the tears I drop, To be part of the wave Can’t Stop” [Red Hot Chili Peppers] and I end up with Ordinary Love – U2

The sea throws rock together / But time leaves us polished stones / We can’t fall any further / If we can’t feel ordinary love

2017

Shine – Camouflage

After many potential choices ranging from the deep and dark Wadruna by Helvegen through “America” by Young the Giant that celebrates the immigration to the uplifting dance song that captured what seemed to transpire for the year was “Don’t Stop the Madness” by DJ Hush and featuring Fatman Scoop (what an awesome name) I settled on Shine. That captured the spirit of what I need this year:

This is the world where we have to live / there’s so much that we have to give / so try to Shine Shine Shine within your mind / Shine from the Inside / if you Shine Shine Shine within your mind.

2016

Heroes – David Bowie


Because I love that track and was sad to see David Bowie leave this universe. But also: We need to be heroes for Healthcare and I hope Healthcare Technology can beat the madness of our system and Ch-ch-ch-ch-change the world:

A million dead-end streets / And every time I thought I’d got it made / It seemed the taste was not so sweet…… / We can be Heroes, just for one day / We can beat them, for ever and ever …

ICYMI – I blended the lyrics from David Bowie’s Changes with Heroes”

 

2015

Time – Pink Floyd

And then one day you find ten years have got behind you No one told you when to run, you missed the starting gun. Hanging on in quiet desperation is the English way…”

 

HIMSS 2019 Mix Tape was originally published on Dr Nick – The Incrementalist